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FAQ

  • What services does Innovate Marketing Studio (IMS) provide?
    Innovate Marketing Studio is a full-service marketing agency specializing in digital marketing, social media management, SEO, content creation, and customized marketing strategies to help businesses grow and succeed in the digital landscape. To find out more, please visit our Services page.
  • How do I get started with Innovate Marketing Studio (IMS)?
    You can get started by scheduling an initial consultation through our website's contact form. Our team will reach out to discuss your needs and how we can assist you. You can also contact us via email, WhatsApp, or live chat for further assistance.
  • Do you offer customized marketing solutions?
    Yes, we specialize in creating customized marketing strategies that fit your unique business requirements and budget.
  • How long does it take to see results from your marketing campaigns?
    The timeframe for seeing results can vary depending on the services provided and your specific goals. Typically, you can expect to see initial improvements as our strategies begin to take effect.
  • Do you provide international services and support?
    Yes, we have a diverse team of international staff from all over the world, enabling us to offer world-class services on a global scale. We work with businesses from various countries and are based in Singapore. Our Business Development team can communicate in both English and Chinese to better serve our international clientele.
  • What services do you offer?
    We offer a wide range of services including: Digital Marketing Strategy Social Media Management Search Engine Optimization (SEO) Content Creation Pay-Per-Click (PPC) Advertising Email Marketing Market Research and Analysis Training and Workshops for content creators and marketing professionals To find out more, please visit our Services page.
  • What is the cost of your services?
    We offer a fixed-price model with three types of packages for our marketing solutions: Starter Package - Innovate Ascend Essential Package - Innovate Elevate Premium Package - Innovate Stellar In addition to these packages, we also provide customized and tailored solutions to fit your specific budget and needs. Please book a consultation with our Business Development team on our booking page to discuss more.
  • How do I schedule a consultation with Innovate Marketing Studio (IMS)?
    To engage our services, it is necessary to book a date and time with our Business Development (BD) team through our Booking page. This allows us to fully understand your business goals and needs, as well as share detailed information about our various marketing solutions and services.
  • What happens during the consultation?
    During the consultation, our BD team will discuss your business goals, challenges, and current marketing efforts. We will also introduce you to our range of marketing solutions, including our fixed-price packages and customized services.
  • Is there a fee for the consultation?
    No. At Innovate Marketing Studio, we believe that every business deserves expert guidance, regardless of size or industry. That’s why we offer a free consultation for all businesses. Whether you're a startup, a growing company, or an established enterprise, our team is here to provide valuable insights and tailored strategies to help you achieve your goals. No strings attached—just honest, professional advice to set you on the path to success.
  • What should I prepare for the consultation?
    Before the consultation, it may be helpful to think about your current marketing strategy, goals, budget, and/or any specific challenges you are facing. This will enable us to provide recommendations and solutions during our discussion.
  • What happens after the consultation?
    If everything aligns and you decide to engage with us, here’s what follows: 1)If You Choose Our Fixed-Price Packages: 1. Payment Process: You will be asked to make payment directly on our website. 2. Invoice Issuance: An invoice will be generated immediately after payment. 3. Contract Signing: Our BD team will guide you through signing a contract for the selected package. 2)If You Opt for a Tailored Customized Solution: 1. Quotation Process: We will provide you with a detailed quotation tailored to your specific needs and budget. 2. Further Discussion: Our BD team will discuss the quotation with you and address any questions or adjustments needed. 3. Contract Signing: Once all details are finalized and agreed upon, our BD team will guide you through signing a contract for the customized solution.
  • What happens after I sign the contract?
    After signing the contract, our process ensures a smooth transition and ongoing support: 1. Onboarding and Kickstart Program: Our dedicated project and account manager will handle the onboarding process to kickstart your project effectively. 2. Access to Live Dashboard: You will have access to our live dashboard, providing real-time updates on project progress and performance metrics. 3. Providing Feedback: You can provide feedback to our marketing specialists at any time, ensuring collaboration and alignment with your goals. 4. Efficiency Guarantee: These streamlined processes and tools make us the most efficient marketing studio, dedicated to delivering optimal results for your business.
  • What training and workshop packages do you offer?
    We offer three tiers of training and workshop packages for content creators and marketing professionals: Starter Package - Innovate Ascend Essential Package - Innovate Elevate Premium Package - Innovate Stellar To find out more, please visit our Services page.
  • Are the training sessions one-on-one?
    Yes, all our training packages include one-on-one lessons to provide personalized guidance and support.
  • How long are the workshops?
    Our workshops are tailored to fit your needs: Starter Package - Innovate Ascend: 2-hour sessions per day. Essential Package - Innovate Elevate: 5-hour sessions per day. Premium Package - Innovate Stellar: 8-hour sessions per day. Each package offers an intensive and manageable workshop experience designed to enhance your skills and knowledge effectively.
  • What payment methods do you accept?
    We accept various payment methods including credit cards (via Stripe), bank transfers, PayPal, and PayNow. Detailed payment instructions for our fixed-price packages are available on the payment page of our website. For tailored solutions, specific payment instructions will be provided during the billing process.
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